The company is required to classify all customers into different customer categories depending on professionalism. Customers must be classified as non-professional customers, professional customers or eligible counterparties, respectively. The extent to which the customer is protected by legislation depends on the customer category.A change of client category must be approved by the Investment Firm. Even if the conditions for reclassification set out below are fulfilled, the Investment Firm is nevertheless free to assess whether it wishes to comply with a request.

The purpose of the procedure is to ensure that FXC AS (hereinafter "FXC" or "the Company") has appropriate written internal guidelines and procedures for categorizing customers.

Board of directorsThe Board must be informed if the procedure is changed.
‍General ManagerThe CEO must check that the procedure is up to date and ensure that necessary changes to the procedure are implemented.The individual employeeEach employee is responsible for participating in the necessary training measures and familiarizing themselves with the obligations that affect their work tasks.

Categorization of customersThe company categorizes customers as non-professional customers or professional customers (including what is referred to in EU regulations as an eligible counterparty).The Investment Firm shall inform clients of any rights the client has with regard to the possibility of another categorization, and of any limitations in the level of client protection another categorization would entail. This information shall be made available on a durable medium.At the request of the client concerned or on its own initiative, the Investment Firm may treat the client as follows:As a professional or non-professional customer, if this customer would otherwise be considered an eligible counterpartyAs a non-professional customer, if the customer is otherwise considered a professional customer.
‍3.1 Categorization as a professional customerCustomers are considered professionals in relation to all investment services and financial instruments when:
Eligible counterparties mentioned in the Securities Trading Act section 10-6, first paragraph, item 1 large enterprises that meet at least two of the following three requirements for the size of the business:accounting balance of an amount in Norwegian kroner corresponding to at least 20,000,000 euro sannual net turnover of an amount in Norwegian kroner corresponding to at least 40,000,000 eurosequity of an amount in Norwegian kroner corresponding to EUR 2,000,000, and national and regional authorities, including public bodies managing public debt at national or regional level, central banks and international and supranational institutions; andother institutional investors whose main business is investing in financial instruments, including special purpose vehicles for securitization.


‍3.2 Categorization as eligible counterparty/professional client
Entities that are licensed or regulated to operate in the financial markets of the EEA or a third country and are considered to be, or conduct activities similar to:
- investment firm
- credit institutions
- insurance company
- other approved or regulated financial institutions
- collective investment schemes and management companies for such schemes
- pension companies and manager for such companies
- commodity and commodity derivatives dealers
- local businesses
- other institutional investors
‍3.3 Non-professional customers who can request to be treated as a professionalA non-professional customer may request to be treated as a professional customer if at least two of the following three criteria are met:the customer has carried out transactions of significant size on the relevant market an average of ten times per quarter in the previous four quarters the size of the customer's financial portfolio (cash and financial instruments) exceeds an amount in Norwegian kroner corresponding to 500,000 euros, the customer works or has worked in the financial sector for at least one year in a position that requires knowledge of the relevant transactions or investment services.


‍3.4 Procedural requirements for waiving protection as a non-professional
If the client asks to be treated as a professional, the client must notify the undertaking in writing that he/she wishes to be treated as a professional, in general or in connection with a specific investment service or type of transaction or product.The Investment Firm must give the Client a written warning. The warning must be clear about the investor protection and rights that are being waived. The client must, in a document other than the client agreement, declare that he/she understands the consequences of waiving this investor protection.The Investment Firm shall take all reasonable steps under section 1.3.1.3 to ensure that the retail client meets the requirements to be treated as a professional before deciding to comply with the request. The Investment Firm may only comply with this request if it can establish with reasonable certainty that the client has the necessary experience, knowledge and expertise to make investment decisions regarding relevant investment services, financial instruments or transactions, and understands the associated risks.


‍3.5 Classification of existing customers
The firm shall inform clients whether they are classified as non-professional clients, professional clients or eligible counterparties. If FXC becomes aware that a professional client no longer meets the conditions to be categorized as a professional client, FXC shall take appropriate action.